Community Support

This page is intended for customers of our Gloucestershire-based retail stores. If you were looking for our main web-store (UK-wide) please click here.


In light of the current Coronavirus/Covid-19 situation, we understand that many people in our community are either unable to leave their homes due to self-isolation, or are avoiding going out in general to avoid non-essential contact with others. In response to these unfortunate circumstances, we are now offering a home delivery service for local customers during this difficult time.

Feel free to read more in the ‘Service Information’ section below, or place an order for home delivery using the order form. If you have any further comments or questions regarding this service, please feel free to get in touch.

Service Information

How does it work?

  1. Let us know what you would like to order via the form on this webpage.
    This could include anything we sell, including e-liquids, vape devices, tanks, batteries, coils etc.
  2. We’ll check we have everything in stock and get back to you.
    If any products you need are out of stock, we’ll do our best to offer a suitable alternative.
  3. Once you’re happy with your order, we’ll let you know how much it will cost.
    Don’t worry, we’ll include any in-store deals and offers, and your quote will be itemised so you can see how much we’re charging. You’re welcome to make any changes to your order at this stage if you need to.
  4. Pay for your order, and we’ll deliver it to your door as soon as we can.
    We are able to offer a range of payment options to suit you. deliveries will be made as quickly as possible, usually within a few hours.

What areas are covered?

This service is available to customers in:

  • Stonehouse
  • Nailsworth
  • Stroud
  • The Stanleys
  • Dursley
  • Michinhampton
  • Hardwicke
  • Quedgeley

As well as the surrounding areas thereof.

If your area isn’t listed, feel free to get in touch and we’ll let you know if we can accommodate you.

How much does delivery cost?

Orders under £20 – £3.50.

Orders of £20 or more – Free delivery.

How do I pay?

We are happy to offer several payment methods. Given the current government advice to minimise contact, our preferred payment method for this service are:

  • Bank transfer.
  • Online credit/debit card payment.

If you are unable to pay online, or don’t have online banking, we can also offer the following payment methods, should you require:

  • Contactless/card payment on delivery.
  • Cash on delivery.

What times does the service run?

Commencing Monday, 23/03/2020, we will be operating this service from 10:00 – 17:00 on weekdays, with a limited service also being run on the weekends, subject to availability.

Orders that are received and paid for before 2:00pm will be delivered on the same day where possible.

Order Form

    What would you like to order?